I’m very pregnant and possibly a weenie bit grouchy at the moment so here’s my chance to get a few things about bad-website-habits off my chest.
‘What’s new’ without a question mark.
Isn’t this a question? You see this one everywhere and it seems to have become a norm. Adding a question mark makes it a ‘hotword’ statement (stands out, promotes curiosity etc) and I believe is grammatically more correct. So let’s unite and bring back ‘What’s new?’
FAQs not FAQ’s
There is no apostrophe necessary in FAQs. Full stop.
Meaningless About Us page
Please… don’t tell me your mission statement or not mention the names of the people who lead your company. Tell me who you are, what inspires you and how your organisation came to be. I don’t want a thesis. Just a simple little story that makes me want to get to know you better.
Hidden Contact us page
I know this is sometimes a tactic to encourage us to self-serve on your site but chances are I still want to know where you are and how we can get in touch if need be. Don’t be shy. And whatever you do, don’t give me a form as the only contact option.
I think that’s enough now.
What irks you?

